FAQ

Top 10 FAQs – IcedJewelz

  • IcedJewelz is a premium jewelry brand offering trendy, custom-made pieces using real, moissanite, and lab-grown diamonds based on customer requirements.

  • Yes, we work with real, moissanite, and lab-grown diamonds. Each piece comes with lab certification upon request, depending on your selection.

  • We craft jewelry in gold, silver, and stainless steel with various plating options, fully customizable as per the customer’s requirement.

  • Yes, we ship worldwide using trusted couriers like UPS and others depending on the destination.

  • We offer a 3 days return policy for all customers in case of defects, damage, or incorrect items.

  • You can fill out our partnership form to join as a commission-based seller or apply for a salaried partner position.

  • Our commission starts from 2% and goes up to 10% based on your total monthly sales. Refer to our detailed commission chart.

  • Absolutely! We offer complete customization on all products—size, design, diamond type, and material can all be tailored to your preferences.

  • No, we currently do not offer EMI or installment payment options.

  • We offer 24/7 customer support via WhatsApp at +91 81078 88600.

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